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Showing posts from December 20, 2009

Christmas 2003, IBM, and Change!

That's me in the picture after shopping at San Francisco's Fisherman's Wharf. That was back in December 2003. Picture courtesy: Arun Christian.

Here's what was significant about that San Francisco trip as regards "Change" (which you know is a dominant theme in this blog). Arun and I represented Cognizant, which interestingly -- and challengingly -- had to co-execute with IBM a software project for a large customer.

The IBM representative with whom we closely worked showed us a 30/40 page template we were supposed to use. Generally, nobody questions IBM, right? IBM does such thorough work. I know this because I've been involved in several projects done for IBM in locations such as Sweden, Japan, and the US back in the late 80s and 90s. I have learned a lot from that experience and I'm grateful to the organization. However, rather than the longish template, I suggested a one and half page checklist instead. I also showed how we could discover new insigh…