BT: measuring business results important, but ...

Two people reacted to my previous post "Why Move to BT." One emailed me asking how he could measure business results. I met the other person in the hallway of his office. He asked "How will you measure?" Same question, but perhaps asked with cynicism.

Measuring business results from technology is tricky indeed. But, that should not become an excuse for not doing BT. Measuring is important, but is not the first thing to worry about. If you are on the software development side, your #1 priority is to get the method and the skillset required to architect software for business results. Without these two, measurement techniques are useless, right?