In article #3 in this series, I said that Business Analysts (BAs) with an extended role/skillset have done real projects -- not 5 or 10, but 175 up to end of 2007. In this article, I'd like to introduce one of those BAs specially trained for the blended role.
Sunil G is a high-potential practitioner. I hired him out of college about 5 years back and trained him in business process centric software development. Sunil has made high-impact contributions in several application development/reengineering projects executed for North American companies. Broadly, his contributions have been in terms of: (a) Substantial user productivity gains and (b) Business process improvements at application and end-to-end process levels.
His activities in those projects have included:
- Requirements gathering and definition, providing consulting and coordination at customer sites in the US and Canada
- Unified business process improvement
- Architecting the improved business process on the user interface, ensuring process-UI alignment (occassionally, Sunil designed the entire UI).
Sunil's skillset? Sunil came with a bachelors degree in engineering. This education helped him understand technical issues. Besides, it helped him be accepted by the technical team as an "insider" although his heart was focused around business process performance.
Sunil received training in the following areas at my process-centric design COE:
Sunil has worked in projects spanning industries such as Life Sciences, Retail, Manufacturing & Logistics, Media, and Banking & Financial Services. Take retail, for example. The Account Manager of a Global retail giant emailed me saying how Sunil and team pleasantly shocked the customer with a process-centric application and process improvements.
- Business process centric approach to application development
- Conventional business analysis techniques
- High-level industry training in most of the industries the company operated in
- Business process centric UI architecture.
If you have questions for Sunil, please post them as Comments here and Sunil would be happy to answer them!