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Brought Human-Centric Design to Tech-Centric India

on May 01, 2023

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This was my second business transformation initiative. Ask me for my Contribution Chart and supporting evidence and I'll share a link.

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Leading Change Vs. "Leading" Status Quo

Change and Status quo can be as far apart from each other as a butterfly is from a caterpillar ... Or ... as an Amazon.com is from a K-Mart ... Or ... as a BMW is from a Hyundai ... Or ... as laying a runway is from paving a cow path ... Or ... as a solution is from a product ... Or ... as experience is from service ... Or ... as customer success is from customer satisfaction ... Or ... as a distinct brand-you is from a me-too employee ... Change can be triggered by innovation. Change can happen in corporate culture. And so on. There is a leader "behind" every Change. If you consider the corporate world, people like Lou Gerstner, Michael Dell, and Jack Welch may come to mind. Actually, there are scores of other lesser-known and unknown leaders that make change happen in their organizations. Here's my question: What are some differences between those who lead change and those who "lead" the Status quo? Oh yes, we know about the staggering per

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