Catholic Healthcare West was losing a million dollars a day in 2000 when Lloyd Dean arrived. Dean executed a turnaround and today the organization relabeled Dignity Health is "the fifth-largest American health system" in terms of net patient revenue.
The organization not only faced a huge business challenge, but it also continues to face religious issues raised by the catholic law or bishop. So, the demands on Lloyd Dean's leadership is more complex compared to CEOs who don't have to deal with faith-related issues. For starters, Dean is not even catholic. During his childhood, he went every Sunday to a Church that gave him "resilience, self-discipline, and faith." When he left the family to go to university, his mother gave him fifty dollars and a "I'm praying for you" goodbye. In 2011 he made more than $5 million, but rather than choose to work in a for-profit company where he would make many times more, he picked the bigger challenge of leading Dignity Health. Full story: "Bay Area Medicine Man."
PS: One of the things Dean did that helped in Dignity Health's turnaround is his mandating of measurable business outcomes. In some ways, did Dignity become an outcomes-driven organization?
The organization not only faced a huge business challenge, but it also continues to face religious issues raised by the catholic law or bishop. So, the demands on Lloyd Dean's leadership is more complex compared to CEOs who don't have to deal with faith-related issues. For starters, Dean is not even catholic. During his childhood, he went every Sunday to a Church that gave him "resilience, self-discipline, and faith." When he left the family to go to university, his mother gave him fifty dollars and a "I'm praying for you" goodbye. In 2011 he made more than $5 million, but rather than choose to work in a for-profit company where he would make many times more, he picked the bigger challenge of leading Dignity Health. Full story: "Bay Area Medicine Man."
PS: One of the things Dean did that helped in Dignity Health's turnaround is his mandating of measurable business outcomes. In some ways, did Dignity become an outcomes-driven organization?